Shipping policy

Thank you for choosing DR. WATSON! We're thrilled to offer you our premium products with convenient shipping services. Below you'll find our shipping policy tailored to ensure a smooth and delightful shopping experience.

1. Free Shipping:
We're pleased to provide complimentary shipping for all orders within the territories of purchase. Whether you're in the UK, Germany, France, Italy, or Spain, you can enjoy the convenience of free shipping on your purchases with us.

2. Delivery Time:
We strive to dispatch orders promptly to ensure timely delivery. Our estimated delivery times within the specified territories are as follows:

UK: 3-5 business days
Germany: 4-6 business days
France: 4-6 business days
Italy: 5-7 business days
Spain: 5-7 business days
Please note that delivery times may vary depending on factors such as product availability, shipping destination, and unforeseen circumstances. Rest assured, we're committed to keeping you informed throughout the shipping process.

3. Order Tracking:
For your convenience, we provide order tracking services to keep you updated on the status of your shipment. Once your order is dispatched, you'll receive a tracking number via email, allowing you to monitor its journey until it reaches your doorstep.

4. Shipping Restrictions:
At this time, we only ship to addresses within the UK, Germany, France, Italy, and Spain. We apologize for any inconvenience this may cause and appreciate your understanding.

5. Contact Us:
If you have any questions or concerns regarding shipping, feel free to reach out to our dedicated customer support team. We're here to assist you and ensure your satisfaction every step of the way.

6. International Shipping:
For customers outside the specified territories, please note that we currently do not offer international shipping. However, we're continuously exploring opportunities to expand our shipping services to accommodate more regions in the future.

7. Returns and Exchanges:
For information regarding returns and exchanges, please refer to our Returns Policy available on our website.

By shopping with us, you agree to adhere to the terms outlined in our Shipping Policy. We appreciate your cooperation and look forward to serving you with the highest standards of service.

Thank you for choosing WOODVIO!